Disconnecting or Reconnecting a Bank

Reconnect a bank that stopped syncing, disconnect an account or move to a new bank.

You can disconnect a bank account at any time. Transactions already imported stay in your books, so your reports do not change.

Reconnect when a connection stops syncing

Banks sometimes ask you to sign in again, for example after you change your password. When that happens, new transactions stop arriving.

  1. Go to Bank Accounts and look for an account that is no longer marked Connected, or whose last update is old.
  2. Click the refresh icon on the account card. If the bank asks you to sign in again, follow the Plaid steps.
  3. Click Refresh transactions and check that new activity arrives.

Disconnect an account

  1. Go to Bank Accounts and open the account card.
  2. Choose the option to disconnect it.
  3. The account stays in Fynance with its history. New transactions will not be imported.

Replace a bank

If you move to a new bank, connect the new account with Connect account and keep the old one disconnected. Record the movement of your balance between them as a transfer (see Transfers Awaiting Their Pair).

Your bank credentials are never stored in Fynance. The connection runs through Plaid.

Still need help?

Our team is happy to help. Reach us by email.